Account & Billing
Place an order and keep everyone aligned
Move from a clear request to tracking, communication and report receipt.
Updated
Before you begin
An authorized order-originator account
Property, purpose, contact and delivery instructions
Set the scope
Open New Order from the originator workspace. Confirm the property, purpose, requested form and due date. Add instructions that the appraiser needs to assess the work.
Check before continuing: The request describes the assignment without directing a value conclusion.
Confirm the order state
Review the order and any required payment or assignment steps. If payment is unavailable, ask your administrator to resolve setup before treating the order as funded.
Check before continuing: You can distinguish a draft, submitted request and accepted assignment.
Coordinate in the order
Use the order thread for clarification, access details and status questions. Check recipients before sharing sensitive information.
Check before continuing: Messages are attached to the correct order and intended audience.
Review delivery
Open the delivered report and check that it matches the property and engagement. Send specific revision requests through the supported workflow.
Check before continuing: Receipt and review are recorded separately from the appraiser’s valuation conclusions.